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kinect no funciona Xbox One

{"src_avatar":"\/images\/avatars\/3.png","nickname":"PCEL1084","user_name":"Pablo Espinoza","user_link":"\/usuario\/PCEL1084","posts":17,"theme":"default","cover":false,"status":true}
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Que ondas Amigos, pues para comentarles que ayer por la noche estaba jugando deadrising 3 y funcionaba perfectamente el kinect, quien ya haya jugado deadrising 3 sabra que hay movimiento que lo haces por medio de kinect y de repente cuando tenia que hacer ese movimiento me pidio apretar un boton lo cual se me hiso raro ya que te pide que muevas el control y asi lo haces por medio de kinect, pues en ese momento volteo a ver el kinect y veo que esta apagado por lo cual me fui a opciones del juego pensando que a lo mejor lo habia desactivado para el juego pero no, nada que ver, pues despues de eso me sali a la ventana principal del xbox one y hay me salio arriba al lado derecho un mensaje con la leyenda "kinect no esta conectado" por lo cual verifique que si lo estuviera y estaba en lo correcto estaba perfectamente conectado, entonces me fui a la pagina de xbox.com soporte y empeze a checar las soluciones que te brindan y ninguna me sirvio sigue sin encender, lo unico que me queda es mandarlo a reparacion, pero la verdad que desilucion tengo la consola desde el dia de su lanzamiento y aun no cumple ni dos meses y ya me fallo el kinect, espero que la reparen y me la envien pronto si alguien sabe de alguna solucion espero me pueda ayudar, saludos.

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